De beoordelingen en commentaren die hier worden verzameld, zijn de ervaringen en indrukken van de gasten die op onze website hebben gereserveerd.
Na hun verblijf in CoronaMar Apartments, ontvangen onze gasten een formulier waar ze de kwaliteit van de service en klanttevredenheid meten, formulier verzonden door het bedrijf Ecommerce Hotels, dit bedrijf verzekert dat de beoordelingen en evaluaties afkomstig zijn van gasten die daadwerkelijk hebben genoten van onze faciliteiten in Corona Mar Apartments,, in tegenstelling tot de beoordelingen en beoordelingen die kunnen verschijnen in opinieportals, degenen die geen zekerheid bieden dat de gepubliceerde inhoud afkomstig is van gasten die daadwerkelijk in onze faciliteiten verbleven.
It is clean & quiet.
Everything perfect .lovely reception staff and cleaners all very hardworking and friendly. Love the fact that it is a small complex and feel totally safe and secure.
Cannot think of anything .
Dear Patricia, Thank you for your glowing review! We're delighted to hear that everything was perfect during your stay. Our team works hard to ensure a safe and friendly environment, and we're thrilled it made a positive impression on you. Your satisfaction is our priority, and we look forward to welcoming you back soon!
Great location
Installing a lift . Very difficult to climb all those steps carrying luggage
Dear Lynne, Thank you for your positive feedback about our location. We appreciate your suggestion regarding installing a lift to help guests with luggage. We'll certainly consider it as we aim to improve our facilities. If you have any other suggestions, feel free to share them with us. Best Regards
Very quite and clean
Some renovation in the dormitorio.
Dear Christian, Thank you for your feedback! We're pleased to hear that you found our complex quiet and clean. We appreciate your patience during the renovation process, and we're committed to improving our facilities for an even better experience next time.
Cleanliness, the view, the central location, value for money, the staff, high water pressure in showers, clean pool.
Make the hotel more accessible for wheelchairs. Either install a lift to the main road or tarmac the rear entrance. Wi-Fi is also very very slow, 4G and 5G are a lot faster.
Dear Stephen, Thank you for your perfect 10 and detailed feedback! We're delighted you enjoyed the cleanliness, view, central location, and value for money. Your appreciation for our staff and the high water pressure in showers is fantastic. We've noted your suggestions about wheelchair accessibility, lift installation, and Wi-Fi speed. Your insights are valuable, and we'll certainly explore ways to enhance these aspects. We look forward to welcoming you back for another great experience. Best regards,
Nice and clean apts , friendly run business quality for money
Dear Gordon, Thank you for the perfect 10! We're thrilled you found our apartments nice and clean. We take pride in our friendly service and strive to offer quality for your money. Your feedback is truly appreciated, and we look forward to welcoming you back for another excellent stay. Best regards,
It was lovely to stay 10 nights in number 14 apartment it was quite and near the pool .Spar shop so close and only mins away from the Strip .The lady that cleaned my room was great at her job .I will be back in the new year
Dear Joseph, Thank you for your wonderful feedback! We're delighted to hear you enjoyed your 10-night stay in apartment 14 and appreciated its quiet ambiance near the pool. It's fantastic that you found the Spar shop convenient and our location close to the Strip. We'll pass on your compliments to our dedicated cleaning staff. We can't wait to welcome you back in the new year for another great experience! Best regards,
Location, friendly staff, & cleanliness of the apartments.
A better fridge, it needs replaced
Dear Lorraine, Thank you for the perfect 10! We're thrilled you enjoyed our prime location, friendly staff, and the cleanliness of our apartments. Your feedback on the fridge is appreciated, and we'll certainly address that. We value your stay and look forward to hosting you again for an even more delightful experience. Best regards,
Had a wonderful stay here at the Corona Mar, the apartment was nice and clean, towels change regularly and apartment cleaned every day. All staff were lovely ☺️ would I recommend these apartments YES most certainly. Lovely clean pool and lots of sun beds.
Dear Neil, Thank you for choosing Corona Mar and taking the time to share your experience! We're delighted to hear you had a wonderful stay and enjoyed our clean and well-maintained apartments. Your kind words about our staff mean a lot to us! We appreciate your recommendation and look forward to welcoming you back for another fantastic stay. Best regards,
Very reasonable price and close to all amenities.
Cleaning of our apartment was very poor. Most surprised as comments on how clean was 1 of main reasons we booked. This is only a comment on our particular apartment and cleaner. Communal areas are very clean.
Dear Paul, Thank you for your feedback. We're glad you found our location convenient and the pricing reasonable. We apologize for the cleaning issues in your specific apartment and understand your disappointment. Your comments will be addressed internally to ensure a consistent standard of cleanliness across all accommodations. We appreciate your understanding and hope to have the chance to provide a more enjoyable experience during your next visit. Best regards,
This was my sixth visit and it just gets better every time. Every time I visit there have been improvements- such good attention to detail. It’s only 7 months since my last stay but the sun beds by the pool had improved, and there were also UK TV channels to watch.
Nothing - just continue your high standards. Service is good but unobtrusive, the place is immaculately clean and well maintained. And it’s so peaceful.
Dear Catherine, Thank you for your continued loyalty and your perfect rating! We're delighted to hear that each visit exceeds your expectations. We're committed to maintaining high standards and are thrilled you've noticed the improvements. We appreciate your feedback and look forward to welcoming you back for your seventh visit! Best regards,
Location very good.
Someone on reception when guests arrive late flights.
Dear Geraldine, Thank you for your positive review and perfect rating! We're glad our reception availability accommodated your late arrival needs. Best regards,
Great location. Friendly staff. Lovely pool area.
Air conditioning.
Dear Gail, Thank you for your wonderful review and perfect rating! We appreciate your feedback regarding air conditioning and will take it into consideration for further improvements. Best regards,
Very clean and quiet, next to the supermarket en nearby the boulevard. It was great!
Nothing
Dear Nicole, Thank you for your perfect rating! We're thrilled to hear that you enjoyed the cleanliness, tranquillity, and convenient location of our property. We hope to welcome you back soon! Best regards,
good location and very clean
having a safe in the room would be helpful, and airconditioning would be great as very warm when we visited.
Dear Adrian, Thank you for your positive feedback and high rating! We're delighted to hear that you appreciated our good location and cleanliness. We appreciate your suggestions regarding the in-room safe and air conditioning. Your feedback is valuable, and we'll certainly take it into consideration to enhance our guests' experience. We hope to have the opportunity to welcome you back for an even more comfortable stay in the future. Best regards,
Great cleanliness, clean and healthy pool area. Apartment totally satisfactory loved being on the top, not sure I’d want to sleep in the downstairs area.
The only addition I would introduce would be a bedroom ceiling fan
Dear Ian From Corona Mar, we would like to thank you very much for your kind words about the state of our apartments, we are delighted to know that we have offered you a good service during your stay and we hope to see you again soon with us. We will take into account your recommendations about the installation of fans, your suggestions help us to improve and offer the best stay to our guests in the future. We send you warm regards from Lanzarote.
Once again another great stay at Corona Mar.It was very busy but all staff and cleaners still doing an exceptional job.Always a joy to come to these apartments.
Probably air conditioning.
Dear Paula, Thank you for your continued loyalty and for your kind words. We're delighted to hear that you had another great stay at Corona Mar. Your feedback is valuable, and we'll consider your suggestion for air conditioning. We look forward to welcoming you back for your next visit! Warm regards,
It was not too busy and quiet Air c
Air conditioning would be fabulous
Dear Patricia, We're glad you appreciated the peaceful ambiance. Thank you for your suggestion regarding air conditioning. We'll certainly consider this for future improvements. We hope to welcome you back for another enjoyable stay. Warm regards,
Love that it is quiet and always has sunbeds available around the beautiful pool. Apartments are kept spotless the whole time you are there.
Does need air con for the summer months.
Dear Caroline, Thank you for your lovely feedback! We're delighted that you enjoyed the peaceful atmosphere, availability of sunbeds, and the cleanliness of our apartments. We'll consider your suggestion about air conditioning for the warmer months. We look forward to welcoming you back. Best Regards.
So near to the beachten,enough space to park the car,seaview,apartementequiment perfect,the pool
Dear Christian, Thank you for your wonderful review! We're thrilled that you enjoyed our convenient location, the sea view, apartment amenities, and the pool. We hope to have the pleasure of hosting you again. Best regards,
Hotel was brilliant! Couldn’t fault anything!
Dear Ciara, Thank you for your fantastic rating! We're delighted to hear that your stay was brilliant and flawless. We look forward to welcoming you back in the future. Best regards,
We found it to be very relaxing and peaceful
It would be nice if you could purchase a cold drink of coffee and have some tables outside reception to sit and have a drink
Dear Paul, Thank you for your wonderful feedback. We're thrilled that you found your stay relaxing and peaceful. We'll certainly consider your suggestion regarding coffee options and outdoor seating. We hope to welcome you back soon! Best regards,
The location, the helpful assistance of the manager. A secured property. Relaxing setting.
Nothing. It has everything I need for a relaxing holiday.
Dear Paul, Thank you for the excellent 9.5 out of 10 rating! We're thrilled you enjoyed our location, helpful management, secured property, and relaxing setting. We strive to provide everything you need for a relaxing holiday. Best regards,
Another fabulous stay at coronoma. Perfect location and quiet and peaceful apartments.
The apartment wooden doors are starting to look dated and rotting away at edges. Having a mirror in the bedroom near or across from a plug point would be helpful for when drying hair. The entrance door in apartment 27 sticks as you walk in was fine for us adults but if children staying in apartment the could run into it when it sticks when opening.
Dear Vicky, Thank you for your wonderful feedback and high rating of 9.3 out of 10. We appreciate your loyalty and detailed review. We're thrilled to hear that you had another fabulous stay at Corona Mar Apartments and found our location perfect and the apartments quiet. Regarding the issues with the wooden doors and entrance door in apartment 27, We will check with our housekeeping and maintenance departments and we will address them. Your suggestions will be considered for future improvements. We hope you choose Corona Mar Apartments for your future stays. Let us know if you have any requests. Thank you for your continued patronage. Warm regards,
.
.
Dear Nadia, Thank you for taking the time to rate your experience with us. We're pleased to see that you had a positive stay overall, as reflected in your rating. If you have any specific feedback or suggestions on how we could improve and earn that perfect score next time, please don't hesitate to reach out. Your insights are important to us. We hope to have the pleasure of hosting you again in the future. Best regards,
Really nice stay as usual
To put some pads under furniture like chairs for the noise.
Dear Gilles, Thank you very much for choosing to stay with us once again, and for taking the time to share your feedback. We truly appreciate your loyalty and your valuable comments. Your feedback helps us make improvements to enhance the overall experience for our guests. Your rating of 9.8 out of 10 is a wonderful testament to your satisfaction, and we can't wait to welcome you back for another great stay in the future. If there's anything else you'd like to share or any further suggestions, please don't hesitate to let us know. Warm regards,
This was our second year staying in these apartments and once again the stay was relaxing and so enjoyable. I would highly recommend staying here and I can not wait to book again for summer 2024. The fact that the pool is never overcrowded and there are plenty of sunbeds for everyone to enjoy. There are not too many apartments so it is not overcrowded and it's so peaceful
Dear Claire, Thank you so much for taking the time to share your outstanding review of your second stay at Corona Mar Apartments. We truly appreciate your perfect rating and are absolutely delighted to hear that you had another relaxing and enjoyable experience with us. We're honored that you chose to return to our apartments for a second year and that you had such a positive experience once again. Your kind words and recommendation mean a lot to us, and we're thrilled that you're already looking forward to your next stay in the summer of 2024. We can't wait to welcome you back and provide you with another exceptional experience. It's wonderful to know that you appreciated the peaceful and relaxing atmosphere of our property, as well as the fact that the pool area is never overcrowded and there are plenty of sunbeds for everyone to enjoy. We strive to create a comfortable and enjoyable environment for our guests, and we're pleased that we met your expectations. If you have any further feedback or suggestions for improvement, please don't hesitate to reach out to us directly. We're here to ensure that your future stays are just as memorable and enjoyable as your previous ones. Thank you for choosing Corona Mar Apartments for your stays, and we can't wait to have the pleasure of hosting you once again in the summer of 2024. We look forward to making your next stay even more wonderful. Best regards,
Another great stay at this hotel.All of the staff are excellent and will go out of their way to assist with any queries you have.Complex and rooms are kept spotless.The lady on reception made our last day durable as we had a later flight and there were no rooms available for a late check out.Thanks for her efforts.Will always return here.
Nothing all excellent
Dear Paula, Thank you for choosing Corona Mar once again for your recent stay and for taking the time to share your wonderful experience. We're delighted to hear that you had another great stay and that our staff, along with the cleanliness of our complex and rooms, met your expectations. We're glad to know that our team, especially the lady at reception, went above and beyond to make your last day comfortable, even though a late check-out room wasn't available. Providing exceptional service is our priority, and we're happy to have contributed to a memorable stay. Thank you for your continued support, and we look forward to welcoming you back to Corona Mar in the future. Should you have any further feedback or requests, please don't hesitate to contact us. Best regards,
Clean, comfortable apartment. A beautiful pool area.
Parasols to provide shade.
Dear Alexandra, Thank you for taking the time to share your positive feedback regarding your recent stay at Corona Mar. We're thrilled to hear that you found our apartments clean and comfortable and that you enjoyed our beautiful pool area. We appreciate your suggestion about adding more parasols to provide shade around the pool. Your feedback is valuable to us, and we'll certainly take it into consideration as we continue to make improvements to enhance the guest experience. Once again, thank you for choosing Corona Mar for your stay. We hope to have the pleasure of welcoming you back in the future. If you have any further comments or suggestions, please feel free to let us know. Best regards,
Lo acogedor del lugar. La buena ubicacion. La limpieza. La disponibilidad de la puerta trasera para evitar las escaleras. Que todas las estancias tubieran ventana. La piscina limpisima. La buen atencio. El personal de limpieza muy atento. Repetiremos sin duda
Hechamos en falta algun paraguas o parasol en la piscina, tener esa posibilidad habria sido perfecto. Y tal vez los pequeños detalles, en nuestro piso, el 25, habia un azulejo muy manchado. Se sabia que el piso estaba recien limpio, pero esa mancha que no se puede quitar da mal aspecto y parece sucio, aunque esté perfectamente limpio, como era el caso.
Estimada Kerelly, ¡Gracias por tomarse el tiempo para dejar su valiosa reseña sobre su estancia en Corona Mar Apartments! Nos alegra saber que disfrutó de su experiencia y que encontró nuestro lugar acogedor, bien ubicado y limpio. También agradecemos sus comentarios sobre la disponibilidad de la puerta trasera para evitar las escaleras, la limpieza de la piscina y la amabilidad de nuestro personal de limpieza y atención. Apreciamos sus sugerencias sobre la necesidad de sombrillas o parasoles en la piscina. Tomaremos en cuenta esta sugerencia para mejorar nuestras instalaciones y brindar una experiencia aún más cómoda y agradable a nuestros huéspedes. Además, lamentamos lo ocurrido con el azulejo manchado en su apartamento. Tomaremos medidas para abordar este problema y asegurarnos de que no se repita en el futuro. Esperamos que el resto de su estancia haya sido placentera y que haya podido disfrutar de todas las comodidades y servicios que ofrecemos en Corona Mar Apartments. Agradecemos su fidelidad y que nos elija para sus vacaciones en Lanzarote. Nos encantaría recibirle nuevamente en el futuro y seguir brindándole una experiencia inolvidable. Si hay algo más en lo que podamos ayudarle o si tienes alguna otra sugerencia, no dude en comunicarse con nosotros. Nuestro objetivo es siempre superar las expectativas de nuestros huéspedes y brindarles una estancia inolvidable. ¡Gracias por su calificación y sus amables palabras! Esperamos verle pronto en Corona Mar Apartments. Atentamente,
Todo en general muy bien, recomendadisimo todas las chicas súper amables tanto de limpieza como en recepción. Volveremos.
Estimada Salouka, ¡Muchas gracias por compartir su maravillosa reseña de su reciente estancia en Corona Mar Apartments! Estamos encantados de recibir su calificación perfecta y de escuchar que su experiencia fue excelente en general. Nos alegra saber que disfrutó de todos los aspectos de su estancia y que encontró a nuestro equipo, tanto de limpieza como de recepción, amable y servicial. Nuestro objetivo es proporcionar un servicio excepcional y crear un ambiente acogedor para nuestros huéspedes, y nos complace saber que cumplimos con sus expectativas. Estamos emocionados de saber que recomendaría Corona Mar Apartments y que planea volver en el futuro. Tu satisfacción y recomendación son un gran elogio para nosotros y nos motivan a seguir brindando experiencias excepcionales a nuestros huéspedes. Si sus futuros viajes le traen de vuelta a la zona, estaríamos encantados de tener la oportunidad de darle la bienvenida nuevamente. Por favor, no dude en ponerse en contacto con nosotros directamente si decide regresar, y haremos todo lo posible para que su próxima estancia sea igual de maravillosa. Una vez más, gracias por su reseña y por elegir Corona Mar Apartments para su estancia. Esperamos ansiosos recibirle nuevamente y brindarle otra experiencia sobresaliente. Saludos cordiales,
El trato de su personal
La climatizacion
Estimado Julian, ¡Gracias por compartir su opinión sobre su estancia en Corona Mar Apartments! Nos complace saber que su experiencia con nosotros fue en general positiva y que destaca el trato de nuestro personal y la climatización como aspectos importantes. En Corona Mar Apartments, nos esforzamos por brindar un servicio amable y profesional a todos nuestros huéspedes, y es alentador saber que nuestro equipo logró dejar una impresión positiva en usted. Respecto a la climatización, apreciamos sus comentarios. Siempre buscamos mejorar nuestras instalaciones para garantizar la comodidad de nuestros huéspedes. Tenga la seguridad de que tomaremos en cuenta sus sugerencias para seguir mejorando nuestros servicios y ofrecer una experiencia aún más placentera a nuestros futuros huéspedes. Agradecemos que haya elegido quedarse con nosotros y por habernos brindado la oportunidad de ser parte de su viaje. Si en algún momento decide regresar a Lanzarote, esperamos poder darle la bienvenida nuevamente en Corona Mar Apartments y asegurarnos de que tenga una experiencia aún mejor. Gracias por su calificación y sus comentarios constructivos. Si hay algo en lo que podamos ayudarle en el futuro, no dudes en ponerse en contacto con nosotros. Atentamente,
It was peaceful and great pool area for kids.
Maybe small snack bar
Dear Paul, Thank you for taking the time to review your recent stay at Corona Mar Apartments. We're delighted to hear that you enjoyed the peaceful atmosphere and the great pool area, especially for kids. Our team works hard to provide a relaxing and enjoyable environment for all our guests, and we're pleased that you had a positive experience. Regarding your feedback about a small snack bar, we appreciate your suggestion. We are always looking for ways to enhance our guests' experience, and your input is valuable to us. We will certainly consider the possibility of adding a snack bar or similar amenities to cater to our guests' needs and preferences. Your satisfaction is our top priority, and we would like to thank you for sharing your thoughts with us. We're glad to have had the opportunity to host you, and we hope to welcome you back to Corona Mar Apartments in the future. If you plan to return, please don't hesitate to reach out to us with any specific requests or preferences you may have, and we will do our best to accommodate them. Once again, thank you for choosing to stay with us, and we look forward to the possibility of serving you again in the future. Best regards,
Buen trato
Sombrillas zona piscina
Estimado Roberto, Agradecemos sus comentarios sobre el buen trato recibido durante su estancia en nuestro establecimiento. Nos alegra saber que nuestro personal le brindó un excelente servicio. También tomamos nota de su sugerencia sobre la necesidad de contar con sombrillas en la zona de la piscina. Entendemos que es importante proporcionar áreas de sombra para que nuestros huéspedes puedan disfrutar del área de la piscina de manera más cómoda. Tomaremos en consideración su sugerencia para mejorar nuestras instalaciones y proporcionar una experiencia aún mejor para nuestros huéspedes. Apreciamos sus comentarios y esperamos tener la oportunidad de recibirle nuevamente en el futuro. Un cordial saludo,
The hotel has well equipped rooms. The site has security gates so it felt very safe. The main strip was only a ten minute walk away.
Air con in the rooms would be an improvement however the price did reflect the lack of this. Parasols around the pool area would be great as there is no place to escape the sun unless you have a ground floor apartment.
Dear Kevin, Thank you for sharing your feedback. We're glad to hear that you found our rooms well-equipped and felt safe with the security gates. We understand that air conditioning would enhance the comfort of your stay, and we appreciate your understanding. Your suggestions about adding parasols around the pool area and the air con are noted, and we'll take them into consideration for future improvements. We value your input and hope to welcome you back in the future. If there's anything else we can assist you with, please let us know. Best Regards,
Enrique was extremely pleasant and helpful nothing was too much trouble, location was great, cleaning ladies work exceptionally hard so thank you
nothing just keep up the good work
Dear Jean, Thank you for your kind words about Enrique and our cleaning staff. We're delighted to hear that they provided excellent service and made your stay pleasant. We appreciate your feedback about the great location and the hard work of our cleaning team. We'll make sure to pass on your compliments to them. Thank you for your encouragement to keep up the good work. We look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Best Regards,
Apartments are excellent.Receptionists and cleaners do a fantastic job.I would never stay anywhere else in PDC.
Possible provide umbrellas to provide a bit of shade.
Dear Paula, Thank you for your wonderful feedback about our apartments and the exceptional service provided by our receptionists and cleaners. We're delighted to hear that you had an excellent experience with us and that you wouldn't consider staying anywhere else in PDC. We appreciate your suggestion regarding umbrellas to provide shade. We will definitely take it into consideration as we continuously strive to improve our facilities. Thank you for your support, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please let us know. Best Regards,
Very clean and comfortable apartments. Location is great - close to everything you need with a Spar shop right next door. Loved staying at these apartments - hopefully be back soon.
Cushions on sunbeds around the lovely pool would be great 😎
Dear Carol, Thank you for your positive feedback about our apartments. We're glad to hear that you found them clean, comfortable, and conveniently located. We appreciate your suggestion regarding cushions on the sunbeds, and we'll take it into consideration for future improvements. We value your patronage and look forward to welcoming you back soon. If you have any other suggestions or requests, please feel free to let us know. Have a wonderful day! Best Regards,
Our second time staying hear and have nothing to fault will be back again
We had no issues except for noisy neighbours upstairs
Dear Chloe, Thank you for your feedback and for choosing to stay with us for the second time! We're glad to hear that you had a positive experience overall and that you didn't encounter any issues except for noisy neighbours upstairs. We apologize for any inconvenience this may have caused. Our team strives to ensure a comfortable and enjoyable stay for all guests, and we appreciate your understanding. If you ever have any concerns during your stay, please don't hesitate to reach out to our staff, as we're always here to assist you. We look forward to welcoming you back again in the future. Best Regards,
Very Clean and close to the Beach.Reception very helpful.
Tv stations were very bad ,start stop picture freezing
Dear Gary, Thank you for sharing your feedback with us. We're delighted to hear that you found our apartments to be very clean and conveniently located near the beach. We apologize for any inconvenience you experienced with the TV stations. We understand that a reliable and enjoyable TV experience is important, and we will take your feedback into consideration to improve our service. If you encounter any issues during your stay, please feel free to reach out to our reception staff, as they are always available to assist you. We appreciate your kind words about our helpful reception team and hope to have the opportunity to welcome you back in the future. Best Regards,
Staff are very friendly and it is very clean. Location is great.
Dear Lisa, Thank you for your kind words! We're thrilled to hear that you had a positive experience during your stay at our apartments. Our staff takes great pride in providing excellent service and maintaining a clean environment for our guests. We're also glad to know that you found our location convenient. Should you have any future travel plans, we would be delighted to welcome you back. Best Regards,
We like how quite and laid back it is, apartments have everything we need, big plus that some have an oven, great value for money.
Could do with a few parasols and padding on deckchairs and pool not so cold, but these things would not deter us from coming back, we have been 3 times now and intend to return in September.
Dear Stephen, Thank you for your feedback and for choosing Corona Mar Apartments for your stay. We're delighted to hear that you appreciate the quiet and laid-back atmosphere, as well as the well-equipped apartments. Your suggestions regarding parasols and padding on deckchairs are duly noted, and we will take them into consideration for future improvements. We're glad to know that these minor inconveniences would not discourage you from returning, and we look forward to welcoming you back in September. Best Regards,
We like how quite and laid back it is, apartments have everything we need, big plus that some have an oven, great value for money.
Todo estuvo acorde con mi estancia .Sin duda ninguna, confiaría en los apartamentos Corona Mar ,para cualquier estancia en la isla de Lanzarote.
Todo estuvo como esperaba .
Estimado Jesús, Nos complace saber que su estancia en nuestros apartamentos cumplió con sus expectativas. Agradecemos su confianza y estamos encantados de que haya disfrutado de su estancia en Lanzarote. Esperamos tener la oportunidad de recibirle nuevamente en Corona Mar en el futuro. ¡Gracias por tu comentario! Un Cordial Saludo,
Great location, quiet complex & spotlessly clean
Air conditioning
Dear Lynn, Thank you for your feedback! We're delighted to hear that you enjoyed the great location and the peaceful atmosphere of our complex. Our team takes pride in maintaining a high standard of cleanliness to ensure a comfortable stay for our guests. We understand the importance of air conditioning, and we appreciate your feedback on this matter. We will take it into consideration as we continue to improve our facilities. Thank you for choosing our complex, and we hope to welcome you back in the future. Best Regards,
La amplitud del apartamento. La amabilidad del personal. L aubicación es inmejorable
Al no haber recepción durante la noche no había a quien pedir que controlaran los ruidos molestos.
Estimacia Cintia, Agradecemos sus comentarios sobre su estancia en nuestro complejo. Nos complace saber que apreció la amplitud de nuestros apartamentos, la amabilidad de nuestro personal y la excelente ubicación. Lamentamos cualquier inconveniente que haya experimentado con el ruido durante la noche. Tomaremos en cuenta tus comentarios para mejorar nuestro servicio y abordar este tema de manera adecuada en el futuro. Valoramos tus comentarios y esperamos tener la oportunidad de recibirte nuevamente en nuestro complejo. ¡Gracias por elegirnos como tu alojamiento! Un cordial saludo,
La situación del establecimiento, la piscina y los huespedes tranquilos y poco ruidosos.
La ventana de la habitación no cerraba bien y la puerta del tendero tenía agujeros considerables en la madera por lo que en las noches de viento este entraba por ahí haciendo un silbido que dificultaba conciliar el sueño. Los dos últim días hicieron obras en el apartamento de abajo y fue imposible descansar por el ruido que hacían desde bien temprano hasta las 16:00h, entendemos que sea necesario hacer reparaciones pero hubiera estado bien que acedieran a nuestra petición de reubicarnos en otro apartamento, aunque solo fueran un par de días pero deben comprender que la gente elige su establecimiento para el descanso y eso es incompatible con los ruidos de obra.
Estimada Tania, Lamentamos los inconvenientes que haya experimentado durante su estancia en nuestro establecimiento. Nos complace saber que disfrutó de la ubicación, la piscina y la tranquilidad de nuestros huéspedes. Sin embargo, nos disculpamos por los problemas con la ventana de la habitación y la puerta del tendero. Tomaremos nota de estos problemas y trabajaremos para solucionarlos y mejorar la calidad de nuestras instalaciones. Además, entendemos su frustración por las obras que se llevaron a cabo en el apartamento de abajo durante sus últimos días de estancia. Lamentamos que no hayamos podido reubicarle en otro apartamento para garantizar su descanso. Valoramos tus comentarios y tomaremos medidas para garantizar una mejor comunicación y resolución de problemas en el futuro. Agradecemos tus comentarios y esperamos que considere alojarse de nuevo con nosotros en el futuro para brindarle una experiencia mejorada. ¡Gracias por elegir nuestro establecimiento y por compartir su opinión! Un cordial saludo,
Great location, nice and quiet.
Extend reception opening hours. Install safety deposit boxes into the apartments.
Dear Michelle, Thank you for your feedback! We're glad you enjoyed the great location and the peaceful atmosphere of our apartments. We appreciate your suggestions for improving our services. Extending the reception opening hours is something we will consider to better accommodate our guests. As for safety deposit boxes, we understand the importance of providing secure storage options and will explore the possibility of installing them in the apartments. We appreciate your input and hope to welcome you back in the future! Best Regards,
The complex was kept very clean. Arrived early and was given room. Reception staff were very friendly and helpful on check in and on departure. Books in apartment and in reception were great also beach towels. Cleaning ladies were all so friendly. The views from the apartment were lovely.
Dear Lorna, Thank you for sharing your positive experience at our complex! We're delighted to hear that you found our facilities clean and well-maintained. It's great to know that our reception staff were friendly and helpful, ensuring a smooth check-in and check-out process. We're also pleased that you enjoyed the amenities we provide, such as books and beach towels. Your kind words about our cleaning ladies and the lovely views from your apartment are much appreciated. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Best Regards,
Modern appartment, great swimming pool
Everything ok
Dear Cora, Thank you for your review! We're delighted to hear that you enjoyed your stay in our modern apartments and that you had a great time at our swimming pool. We strive to provide a comfortable and enjoyable experience for all our guests, and we're glad that everything met your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future! Best Regards,
The apartments are clean and functional and in a good location.
You definitely need to put safety deposit boxes in all the apartments at no extra charge. This is a must and would put me off staying here again.
Dear Sharon, Thank you for your feedback and for choosing our apartments for your stay. We appreciate your comments about the cleanliness and functionality of our accommodations, as well as our convenient location. We understand your concern regarding the safety deposit boxes, and we will take it into consideration for future improvements. We strive to provide a safe and comfortable environment for our guests, and we apologize for any inconvenience caused. Your feedback helps us enhance our services, and we hope to have the opportunity to welcome you back in the future. Best Regards,
Perfect, we'll be back.
Ggg
Central location, friendly staff.
Was very impressed how clean apartments were and how often they were cleaned and how very well equipped it was with everything needed. Also loved how quite and relaxed it was. Will certainly be booking again.
It’s immaculately clean - the maid cleaned everything thoroughly every day, even though it was already clean. Service was friendly and all the facilities were great. I could see that everything had been updated and freshly painted since the last time I stayed, pre pandemic. I love how quiet and peaceful the apartments are although they’re only a short walk away from everything.
Everything was good.
The apartments are in a good location.The reception staff are very helpful and will try to accommodate any request.The cleaners are excellent and keep apartments very clean.We have returned many times.
near to the strip and shops ,peaceful relaxing and lovely people staying at the apartments
Clean comfortable perfect location fantastic hard working staff
Si dudas lo mejor a sido la limpieza del apartamento, impecable, 5 veces en una semana limpiaron el apartamento. Otro punto a destacar es la tranquilidad y privacidad, nos asignaron un apartamento al final, ha estado muy bien porque al estar alejados de la piscina casi no vimos a otros huéspedes, pienso que los apartamentos ubicados frente a la piscina tienen la incomodidad del tránsito de otros huéspedes y el movimiento de tumbonas.
La recepción a estado muy bien, muy atentos y nos han dado muchos tips de bares, restaurantes y excursiones, quizás ampliar unas horas el horario de atención estaría bien.
Estimado Sr. Rivera. Agradecemos haber evaluado su estancia en nuestro establecimiento. Establecemos el horario en función de las llegadas y salidas de nuestros huéspedes, aun muy concentradas en ciertas horas del día. Lanzarote confía recuperar en los próximos meses la conectividad aérea perdida a causa de la pandemia de Corona Virus.
Limpieza impecable Gran amabilidad y disposicion en atencion de la recepcion. Las instalaciones en general impecables. La tranquilidad es fabulosa.
Todo
Apartment’s are clean and bright lovely pool area and very quiet complex
The situation is perfect and the owner and receptionist is just really helpful and professional. Wonderful stay
El personal es muy agradable, tanto Enrique como las chicas de la limpieza. El apartamento es muy moderno y estaba bien equipado!! Repetiremos seguro.
Tutto perfetto
Excellent location stayed there many times very clean will definitely stay there again
I like it's quiet but great location. It's very friendly and helpful staff and also it's security.
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